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Answers, On Demand.
Find everything you need to get the most out of your PRUNGO FluxGo, from quick-start guides to in-depth technical answers.
Getting Started
Unboxing, setup, and your first session.
Usage & Best Practices
How to get the most out of your FluxGo.
Troubleshooting & Tech
Answers to your technical questions.
Orders & Support
Shipping, returns, and how to contact us.
Top Questions
How do I track my order?
As soon as your order ships, we'll send you a shipping confirmation email with your tracking number. Click it to see the live status.
How do I know if my module is charging?
The indicator light will "breathe" (pulse) red while charging. It turns solid green when full.
Which power mode should I start with?
We always recommend starting with Mild Mode for your first few sessions to see how your body responds.
Getting Started
What's included in the PRUNGO FluxGo box?
Simply sign up through our affiliate program page by filling out the registration form. Once approved, you'll receive a unique affiliate link to start promoting our products.
How is FluxGo different from other red light devices?
A water flosser is an excellent alternative to traditional flossing, especially for people with braces, dental implants, or gum disease. While traditional floss is effective at physically scraping plaque off teeth, water flossers are more comfortable for some users and can reach deep gum pockets more easily.
Which power mode should I start with?
Yes, a water flosser can be very beneficial for individuals with gum disease (gingivitis or periodontitis). It helps remove bacteria and food particles from below the gumline, reducing inflammation and promoting healthier gums.
Usage & Best Practices
How often and for how long should I use it?
Simply sign up through our affiliate program page by filling out the registration form. Once approved, you'll receive a unique affiliate link to start promoting our products.
What's the best way to charge for optimal battery performance?
A water flosser is an excellent alternative to traditional flossing, especially for people with braces, dental implants, or gum disease. While traditional floss is effective at physically scraping plaque off teeth, water flossers are more comfortable for some users and can reach deep gum pockets more easily.
Can I use it over my clothes?
Yes, a water flosser can be very beneficial for individuals with gum disease (gingivitis or periodontitis). It helps remove bacteria and food particles from below the gumline, reducing inflammation and promoting healthier gums.
Can I use it on any part of my body?
It is recommended to use a water flosser at least once a day, preferably before or after brushing your teeth, to maintain optimal oral hygiene and prevent plaque buildup.
Troubleshooting & Tech
How do I know if a module is charging?
Simply sign up through our affiliate program page by filling out the registration form. Once approved, you'll receive a unique affiliate link to start promoting our products.
What do the indicator lights on the case mean?
A water flosser is an excellent alternative to traditional flossing, especially for people with braces, dental implants, or gum disease. While traditional floss is effective at physically scraping plaque off teeth, water flossers are more comfortable for some users and can reach deep gum pockets more easily.
My modules won't charge. What should I do?
Yes, a water flosser can be very beneficial for individuals with gum disease (gingivitis or periodontitis). It helps remove bacteria and food particles from below the gumline, reducing inflammation and promoting healthier gums.
Is Red Light Therapy safe?
It is recommended to use a water flosser at least once a day, preferably before or after brushing your teeth, to maintain optimal oral hygiene and prevent plaque buildup.
What are the exact wavelengths used in FluxGo?
It is recommended to use a water flosser at least once a day, preferably before or after brushing your teeth, to maintain optimal oral hygiene and prevent plaque buildup.
Orders & Support
How do I track my order?
Simply sign up through our affiliate program page by filling out the registration form. Once approved, you'll receive a unique affiliate link to start promoting our products.
I never received my order, what do I do?
A water flosser is an excellent alternative to traditional flossing, especially for people with braces, dental implants, or gum disease. While traditional floss is effective at physically scraping plaque off teeth, water flossers are more comfortable for some users and can reach deep gum pockets more easily.
I forgot to use a discount code, can you help?
Yes, a water flosser can be very beneficial for individuals with gum disease (gingivitis or periodontitis). It helps remove bacteria and food particles from below the gumline, reducing inflammation and promoting healthier gums.
What is your 30-day money-back guarantee?
It is recommended to use a water flosser at least once a day, preferably before or after brushing your teeth, to maintain optimal oral hygiene and prevent plaque buildup.
How do I start a return?
It is recommended to use a water flosser at least once a day, preferably before or after brushing your teeth, to maintain optimal oral hygiene and prevent plaque buildup.
Can I exchange an item?
It is recommended to use a water flosser at least once a day, preferably before or after brushing your teeth, to maintain optimal oral hygiene and prevent plaque buildup.
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